Privacy Policy
Effective Date: 09/22/2025
Last Updated: 09/22/2025
Bianco Insurance (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a request for an insurance quote, consent to receive communications from us, or otherwise interact with Bianco Insurance.
This Privacy Policy applies to information collected through our website, quote forms, phone calls, email communications, SMS/text messaging, and other interactions with Bianco Insurance.
Information We Collect
When you use our website or services, we may collect the following types of information:
Personal Information: Name, address, phone number, mobile phone number, email address, date of birth, and other details you provide when requesting an insurance quote or contacting us.
Property and Insurance Information: Home value, property details, vehicle information, current insurance coverage, renewal dates, and related information necessary to generate quotes, review coverage, or service your insurance needs.
SMS and Communication Information: Mobile phone number, SMS/text message opt-in status, consent records, messaging preferences, opt-out requests, message history, and related information needed to send, manage, and document text message communications.
Digital Information: IP address, browser type, device information, website usage data, cookies, and similar technologies that help us understand how visitors use our website and improve our services.
How We Use Your Information
We may use your information to:
Provide insurance quotes and related services.
Review your insurance needs and assist with home, auto, bundle, and other insurance options.
Follow up about quote requests, policy reviews, renewals, documentation, appointments, customer service matters, and insurance-related questions.
Contact you by phone, email, or SMS/text message, including using automated dialing systems or prerecorded messages where permitted by law and with any required consent.
Send marketing communications related to insurance products and services, including home and auto bundle quote opportunities, if you have provided the required consent.
Improve our website, services, customer experience, advertising, and marketing campaigns.
Maintain records of your communication preferences and consent.
Comply with legal, regulatory, carrier, insurance, or contractual obligations.
SMS/Text Messaging Privacy and Consent
Bianco Insurance may offer SMS/text messaging for insurance quote updates, policy review reminders, renewal follow-ups, appointment reminders, customer care, documentation requests, and marketing messages related to insurance products and services, including home and auto bundle quote opportunities.
If you opt in to receive SMS/text messages from Bianco Insurance, message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or contact us directly at (412) 203-9942. Consent to receive SMS/text messages is not a condition of purchase.
You may opt in to receive SMS/text messages by submitting an online form and selecting the SMS consent checkbox, by initiating a text message conversation with us, or by otherwise providing consent where permitted by law. SMS consent checkboxes should be optional and should not be pre-checked.
No Sale or Sharing of SMS/Mobile Information
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
Bianco Insurance does not sell or share mobile phone numbers, SMS opt-in data, text messaging consent records, or SMS messaging preferences with third parties or affiliates for their own promotional or marketing purposes.
All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data, SMS consent records, mobile phone numbers provided for SMS purposes, and SMS messaging preferences will not be sold, rented, released, disclosed, transferred, or shared with any third parties or affiliates for their own marketing or promotional purposes.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing the services of that SMS campaign. We may share SMS-related information only with service providers as necessary to deliver, manage, and support our SMS/text messaging services. These service providers may include messaging platform providers, phone companies, wireless carriers, technology vendors, and other vendors that assist us in delivering or managing text messages. These service providers are not permitted to use your SMS information for their own marketing or promotional purposes.
Sharing Your Information
We do not sell your personal information to third parties.
We may share your information only in the following limited circumstances:
With licensed insurance agents, insurance carriers, brokers, underwriters, or related insurance professionals as needed to provide quotes, review coverage options, service policies, or assist with your insurance needs.
With service providers who help us operate our website, manage data, provide communication tools, process forms, support customer service, or deliver SMS/text messages, email, or other communications. These service providers are required to use your information only to provide services to us and are not permitted to use your information for their own marketing purposes.
With legal, regulatory, insurance, or governmental authorities when required by law, court order, subpoena, regulation, or legal process.
To protect our rights, property, safety, customers, employees, or business operations.
SMS/mobile opt-in information is subject to the stricter protections described in Section 4 above.
Marketing and Communications
By submitting your information and providing any required consent, you may receive communications from Bianco Insurance related to insurance quotes, policy reviews, renewals, customer service, and insurance products or services.
These communications may include phone calls, emails, and SMS/text messages. Marketing communications may include information about home insurance, auto insurance, bundle quote opportunities, policy review options, and other insurance products or services offered by Bianco Insurance.
You may opt out of marketing communications at any time by:
Clicking the “unsubscribe” link in a marketing email, where available.
Replying STOP to any SMS/text message.
Contacting us directly at (412) 203-9942.
Please note that even if you opt out of marketing communications, we may still contact you for non-marketing purposes, such as servicing an existing policy, responding to your request, processing transactions, or complying with legal obligations.
SMS Opt-Out and Help Instructions
You may opt out of SMS/text messages at any time by replying STOP to any SMS/text message you receive from Bianco Insurance. After you opt out, you may receive one final confirmation message confirming that you have been unsubscribed.
For help with SMS/text messages, reply HELP to any message you receive from us or call Bianco Insurance at (412) 203-9942.
Standard SMS disclosures:
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for help.
Consent is not a condition of purchase.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Remember your preferences.
Measure website traffic and performance.
Understand how visitors use our website.
Measure the effectiveness of advertising and marketing campaigns.
Improve your browsing experience.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
Your Privacy Rights
Depending on your state of residence, you may have certain privacy rights, including:
The right to know what personal information we collect.
The right to request access to personal information we maintain about you.
The right to request correction of inaccurate personal information.
The right to request deletion of personal information, subject to legal and business recordkeeping requirements.
The right to opt out of certain types of data use or marketing communications.
To exercise your privacy rights, please contact us at (412) 203-9942.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, respond to requests, maintain business records, comply with legal or regulatory obligations, resolve disputes, and enforce agreements.
SMS consent records and opt-out records may be retained as needed to demonstrate compliance with applicable laws, carrier requirements, and messaging industry standards.
Children’s Privacy
Our services are not directed toward children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or regulatory obligations. Any changes will be posted on this page with a new “Last Updated” date.
Your continued use of our website or services after the updated Privacy Policy is posted means you acknowledge the updated policy.
Contact Us
If you have questions about this Privacy Policy, our SMS/text messaging practices, or our data practices, please contact us at:
Bianco Insurance
134 Three Degree Rd
Pittsburgh, PA 15237
Phone: (412) 203-9942
Website: https://biancoinsurance.com/